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How Pluto Handles This

Pluto, VIS42’s Internal Auditor, continuously monitors your counterpart data:
  • Detects duplicate counterpart records before they corrupt your financial history
  • Verifies completeness of tax IDs, email addresses, and payment details
  • Flags data inconsistencies that could affect invoicing or compliance

Pluto — The Internal Auditor

Run a counterpart data quality audit anytime

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Key Concepts

In VIS42, a counterpart is a single record that can act as both a customer (you invoice them) and a supplier (they invoice you). This means:
  • One record for a company that is both a client and a vendor
  • Shared contact details, payment terms, and transaction history
  • Net balance view across both receivables and payables

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Creating a Counterpart

1

Go to Counterparts and click New Counterpart

Enter the company name and type (Individual or Company).
2

Add identification details

Tax ID / VAT number, registration number, and country. These are required for compliant invoicing in most jurisdictions.
3

Add at least one contact

Name, email, and phone. Invoices and reminders are sent to the contact’s email address.
4

Set default payment terms

Choose Net 15, Net 30, or a custom number of days. This pre-fills on every invoice or bill linked to this counterpart.
5

Add bank account (optional)

Required if you plan to record outgoing payments to this supplier via VIS42.
Missing VAT numbers on counterparts will cause validation errors when creating compliant invoices in EU/Swiss jurisdictions. Fill them in before you start invoicing.

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Managing Contacts

A counterpart can have multiple contacts — billing, accounts receivable, legal, etc.
1

Open a counterpart and go to the Contacts tab

Click Add Contact.
2

Enter contact details

First name, last name, email, phone, and role. Mark one contact as Primary — this is the default recipient for invoices and reminders.

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Viewing Transaction History

Open any counterpart and click the Transactions tab to see:
  • All invoices issued to this counterpart (receivables)
  • All bills received from this counterpart (payables)
  • Net balance (what they owe you minus what you owe them)
  • Payment history and average payment time
Use the net balance view before negotiating payment terms with a counterpart that is both a customer and supplier — you may be able to offset balances directly.

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Merging Duplicate Counterparts

If Pluto flags a duplicate, or you find one manually:
1

Open one of the duplicates and click Merge

Select the counterpart to merge into (the one with more complete data).
2

Review the merge preview

VIS42 shows which fields will be kept and which transactions will be reassigned.
3

Confirm

All transactions from the source counterpart move to the target. The source record is archived.

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Best Practices

If you import counterparts from a spreadsheet or another system, ask Pluto to run a duplicate detection pass immediately.
Incomplete tax data causes downstream issues with compliance and e-invoicing. Fill in VAT IDs at creation time.
Mercury sends reminders to the Primary Contact. An outdated email means your collections automation silently fails.