Counterparts Management

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What are Counterparts?

In VIS42, counterparts refer to the businesses and individuals you interact with—both customers (who you invoice) and suppliers (who bill you).

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Why Unified Management?

Many businesses are both customers AND suppliers. VIS42’s unified counterpart system:

• Avoids Duplication: One record serves both purposes
• Complete History: See all transactions in one place
• Flexible Relationships: Easily switch between customer/supplier roles
• Better Insights: Holistic view of business relationships

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Counterpart Types

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Customers

Businesses or individuals who buy from you:

• Invoice Recipients: Send invoices and quotes
• Payment Tracking: Monitor receivables
• Credit Management: Set and enforce credit limits
• Revenue Analytics: Track customer profitability

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Suppliers

Businesses who provide goods or services to you:

• Bill Sources: Receive and track bills
• Payment Management: Schedule and track payments
• Spend Analytics: Monitor supplier spending
• Performance Tracking: Evaluate supplier reliability

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Both

Many counterparts serve dual roles:

• Example: Marketing agency (supplier) also buys your services (customer)
• Consolidated View: All transactions in one place
• Net Balance: See overall relationship balance
• Flexible Reporting: Analyze as needed

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Contact Management

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Multiple Contacts

Add multiple contacts per counterpart:

• Primary Contact: Main point of contact
• Billing Contact: Receives invoices/bills
• Payment Contact: Handles payments
• Department Contacts: Specific roles (sales, support, etc.)

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AI-first Features

Use the MCP Server to:

• Find counterparts with natural language
• Add new counterparts conversationally
• Update information via simple commands
• Analyze relationships and get insights
• Identify patterns in customer behavior

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Best Practices