What notifications are sent
VIS42 agents send notifications for events such as:- Payment reminders — when a receivable or payable is approaching its due date
- Overdue invoices — when a document passes its due date without payment
- Audit alerts — when Pluto flags a compliance issue or completes a review
- Task updates — when an agent finishes a long-running task and has results to share
Set up Microsoft Teams notifications
To receive notifications in Teams, you need an incoming webhook URL for the channel where messages should appear.Create a Teams webhook
In Microsoft Teams, open the channel where you want notifications. Click Apps (or the + icon in the message bar) → search for Workflows → select Post to a channel when a webhook request is received. Follow the wizard, give the workflow a name (e.g., “VIS42”), and copy the Webhook URL shown at the end.
Add the webhook to VIS42
In VIS42, go to Settings → Notifications → Microsoft Teams. Paste the webhook URL and click Save.
Choose your notification channel
Each user can set their own preferred notification channel. Go to Profile → Notification preferences and choose between Email, Slack, or Microsoft Teams for each notification type. Your preference only affects notifications addressed to you — the shared channel webhook is configured at the business level in Settings.Privacy and scope
- The webhook URL is stored per business and encrypted at rest.
- VIS42 only posts to the channel you configure — it cannot read messages from your Teams workspace.
- To stop notifications, remove the webhook URL from Settings → Notifications → Microsoft Teams and click Save.
Troubleshooting
No messages appear in my Teams channel
No messages appear in my Teams channel
Verify the webhook URL in Settings → Notifications → Microsoft Teams and use Send test message to verify. Teams webhook URLs can stop working if the Workflow is deleted or the channel is archived — create a new webhook via the Workflows app and update it in VIS42.
The test message works but I'm not receiving agent notifications
The test message works but I'm not receiving agent notifications
Make sure the relevant notification types are enabled in Settings → Notifications. Some notifications are only triggered under specific conditions (e.g., overdue invoices require at least one overdue document).
I want to stop all Teams notifications
I want to stop all Teams notifications
Remove the webhook URL from Settings → Notifications → Microsoft Teams and click Save. VIS42 stops sending to that channel immediately.