Supported banks
VIS42 connects to 2,367+ banks across 38+ countries through Salt Edge’s open banking network. See the full list at vis42.com/banks.What your agents can do
Once a bank account is connected, VIS42 agents can:- Query your balance and recent transactions — ask Mercury about incoming payments or your current cash position
- Reconcile transactions automatically — VIS42 matches bank transactions against open invoices and bills as they arrive
- Highlight unmatched items — agents flag transactions that don’t correspond to a known receivable or payable so you can review them
Connect a bank account
Select your bank
Choose your country and bank from the list. If your bank isn’t shown, search by name or check vis42.com/banks.
Authorize via your bank
You’ll be redirected to Salt Edge’s secure widget, which opens your bank’s authentication page. Follow your bank’s login steps — username, password, two-factor authentication, or equivalent.
Consent and re-authorization
VIS42 will notify you before your connection expires so you can re-authorize in time. To reconnect, go to Settings → Bank accounts, find the expired account, and click Reconnect — the process is the same as the initial connect flow.What data is stored
VIS42 stores the following for each connected account:| Data | Details |
|---|---|
| Account details | Account number, IBAN, currency |
| Transactions | Date, amount, description, reference |
| Connection metadata | Bank name, account type, last synced |
Reconciliation
When a transaction arrives, VIS42 attempts to match it against open receivables (for incoming payments) or payables (for outgoing payments). A successful match is recorded automatically — you can review or override it on the relevant invoice or bill. Unmatched transactions appear in your transaction list and can be matched manually or left as-is for review.Privacy and compliance
- VIS42 connects via Salt Edge using PSD2-compliant open banking APIs — your bank credentials are never shared with VIS42.
- Access is read-only: VIS42 can read account information and transactions but cannot initiate payments or transfers.
- Connection tokens are encrypted at rest.
- VIS42 is not a payment service provider and does not hold or move funds.
Disconnect a bank account
To remove a bank connection, go to Settings → Bank accounts, find the account, and click Disconnect. The connection is revoked in VIS42 and the account is disabled. Historical transaction data is retained for your records.Troubleshooting
My bank isn't in the list
My bank isn't in the list
Check vis42.com/banks for the full list of supported institutions. If yours isn’t listed, contact support@vis42.com — we’re continuously expanding coverage.
Authentication failed during connect
Authentication failed during connect
Make sure you’re using the credentials for your online banking portal (not your VIS42 account). If your bank uses a hardware token or one-time passcode, have it ready before starting.
Transactions aren't appearing
Transactions aren't appearing
The first sync runs shortly after connecting. If transactions are still missing after 30 minutes, check that the connection shows Active in Settings → Bank accounts. An expired or revoked connection will not sync.
My connection shows as expired
My connection shows as expired
Bank connections last 90 days. Go to Settings → Bank accounts, find the expired account, and click Reconnect to re-authorize with your bank.
I see duplicate transactions
I see duplicate transactions
VIS42 deduplicates transactions by account and reference. If duplicates appear, contact support@vis42.com with the account name and transaction dates.